How is today? (Extremely good customer satisfaction)
Laser color print on paper, 30×21cm
Laser color print on paper, 30×21cm
The pop-up window with a user survey ‘How is YouTube today?’ presented as a screenprint from 2019 offers strikingly affirmative answer options. In our feedback-obsessed society, to what extent can a survey be used to change a person's perception instead of asking about their satisfaction?
How is today? (Extremely good life satisfaction)
Engraved mirror, 60×47cm
Engraved mirror, 60×47cm
The mirror extends this attitude to life in general.
A supposedly empathic question such as "How are you today?" becomes both
a pressure to feel extremely good and an outsourcing of actual empathic and emotional labor.
This functioning feedback terminal is positioned at the exit of the exhibition as a ready-made without any labeling as an artwork. It closes the circle by subjecting the viewers and the exhibition to the same quantified evaluation principles. How was your visit today? Are you satisfied? And are you manipulatable by the green background?
How is today? (Extremely good exhibition satisfaction)
Feedback terminal (ready-made) with custom print
Feedback terminal (ready-made) with custom print